FAQ's

We source high-grade ingredients and work with cGMP-certified manufacturers. Every batch is tested for purity and potency.

Yes — when used as intended. We recommend consulting your healthcare provider before starting any new supplement.

In most cases, yes. But always check for interactions or consult a professional before combining products.

That depends on the supplement and your body. Some feel results in days, others in a few weeks with consistent use*. Supplements work best as part of a daily wellness routine.

Yes. Our products are 100% vegan and free from common allergens such as dairy, gluten, soy, and nuts. We use clean, plant-based ingredients and never include animal-derived materials, making our supplements suitable for a wide range of dietary needs.

Yes, all of our products are completely gluten-free and made with non-GMO ingredients. We’re committed to using only high-quality, clean ingredients that align with your wellness goals and dietary preferences.

All of our products are made in the USA in facilities that follow strict quality and safety standards.

Keep them in a cool, dry place, away from sunlight.

Yes — we stand by our products. If you’re not satisfied, reach out within the 30 day return window for a refund or exchange. We understand that sometimes things may not go as planned. That's why we offer our amazing 30 day money-back guarantee up to $100 of order/purchase price.

Most orders ship within 1 business day. Delivery typically takes 2–5 business days depending on your location.

Yes. As soon as your order ships, we’ll send you a tracking number by email or sms. You can also track your order here by entering your order number, email or phone number, or tracking number.

Bioavailability refers to how much of a nutrient your body can absorb and use. Supplements with higher bioavailability may support more consistent benefits*.

Traditional supplements can be broken down during digestion, which may limit how much of the active ingredient is available for the body to use*.

Liposomes help protect nutrients as they move through digestion and are designed to support better absorption* compared to standard oral forms.

Liposomes are made from natural phospholipids—the same type of building blocks found in your cell membranes—which makes them biocompatible and well tolerated*.

Research suggests liposomal delivery may help more of the active ingredient become available to the body compared to traditional forms*. Effectiveness can vary depending on the nutrient, formulation, and individual.

Liposomal supplements are designed to help protect nutrients through digestion, which may support greater stability and absorption* compared to standard capsules or powders.

es. Liposomal delivery is a widely studied nutrient delivery method that is generally recognized as safe when used appropriately*.

Orders are promptly processed within 24 hours and shipped within 1-2 business days after payment processing. Depending on where you live, and the shipping method you select, delivery is around 3-5 days. We ship only within the US. We are not responsible for delays due to weather, holidays, and other extenuating circumstances.

Shipping is free on orders of $100 or more. On orders less than $100 shipping is calculated based on your mailing zip code.

Unfortunately we do not ship internationally at this time.

Orders placed before 1pm CST, will be processed and shipped the same day. Orders placed after 1pm CST, will be processed the next business day and shipped within 1-2 business days after processing. Once in the hands of the courier, we cannot account for uncontrollable delays due to weather, holidays or other extenuating circumstances.

If your products are damaged in transit, please contact our customer service support at support@elewell.shop immediately with your order number and you will receive replacements once verified. Please Note: To be eligible for product replacement, it is necessary for you to provide a picture while the products’ exterior enclosure has not been cut or breached. We thoroughly document all orders prior to shipping to avoid any fraudulent claims.

We currently have one warehouse located in Texas and are actively working on setting up facilities nationwide for faster shipping options.

With your order status saying delivered, Elewell cannot accept responsibility for your lost packages. Please contact your local USPS with your tracking number handy and they will further assist you.

If your order hasn't arrived within the estimated delivery time, please check your tracking information and contact the courier to inquire about the status. If there are still issues, don’t hesitate to get in touch with our customer support for further assistance.

Returns are accepted within 30 days from the date of initial order placement. Product must be in its original unused state. Refunds are issued to the original payment method. To initiate a refund, contact us at support@elewell.shop

If you would like to cancel or change your order, please contact us immediately. Due to our fast processing time, your window is very short, and will require prompt action.

1. Contact us at support@elewell.shop within 30 days of receiving your order.
2. Provide the reason for the return and include pictures of the product.
3. Our team will review your request and determine whether a refund is applicable.
4. If the return is approved, we will provide instructions on the return process.

We have complete confidence in the quality of our products and firmly believe that you will be more than delighted with your purchase. However, we understand that sometimes things may not go as planned. That's why we offer our amazing 30 day money-back guarantee up to $100 of order/purchase price. So, no need to worry, simply send us an email at support@elewell.shop and we'll take care of everything for you. We'll promptly process a refund, which will be credited back to your original payment method. Your satisfaction is our utmost priority, and we'll ensure that you're a happy customer!

We hold our products—and your well-being—to a higher standard. Every Elewell supplement goes through a multi-stage testing process to help ensure purity, consistency, and quality from raw materials to finished product.

Yes. All raw materials are quarantined upon arrival and tested for microbial and purity standards before being approved for use. Finished products undergo testing for heavy metals, microbiological contaminants, and other quality markers.

Yes. Before any product ships, it must meet our internal standards and pass third-party testing. This process helps confirm identity, verify gluten-free status (where applicable), ensure microbiological safety, and validate active ingredient potency.

All Elewell supplements are produced in FDA-registered facilities that follow strict Current Good Manufacturing Practices (cGMP) for dietary supplements. These facilities also conduct microbiological testing to help ensure safety and quality.

Throughout production, each product undergoes routine checks, including weight verification, color consistency, and heavy metal detection, to ensure it meets our high-quality standards.

Because your health deserves nothing less. We're committed to delivering supplements you can trust—backed by science, quality testing, strict safety protocols, and a genuine care for your well-being.