This consent applies to services from Professional Entities as outlined in Elewell's Terms of Use
Telehealth is a method for healthcare providers to assess and treat patients remotely using technology. Telehealth involves the transmission of medical records, photos, 2-way video, and audio, with security protocols in place.
Possible benefits of telehealth
Telehealth offers convenience in terms of time and location, eliminating the need for in-office appointments.
Possible risks of telehealth
- Telehealth is not a substitute for ongoing, in-person care from a local physician.
- Remote consultations have limitations, such as the absence of complete medical records and inability to conduct physical examinations.
- It is important to provide a comprehensive medical history to ensure accurate diagnosis and treatment. Failure to do so may result in misdiagnosis or adverse outcomes.
- Providers may recommend alternative care or in-person consultations based on telehealth limitations.
- Technical or internet disruptions may cause delays in evaluation or treatment.
- Telehealth is not suitable for emergencies or allergic/adverse reactions. In such cases, contact a local physician or emergency room (dial 911).
- There is a potential risk of privacy breaches despite security protocols.
- State laws may restrict or prohibit telehealth services, including medication prescribing.
Your consent to telehealth
By using the Services, you acknowledge and agree to the following terms.
Provider Qualifications and Service Limitations
- Healthcare services are delivered via telehealth.
- Providers may be nurse practitioners or physician assistants, not physicians.
- You consent to treatment by these non-physician providers.
- Telehealth is an evolving field, and technology may vary.
- No specific outcomes (e.g., from lab testing) are guaranteed; your condition may not improve or may worsen.
- Telehealth is not suitable for all conditions.
Your Understanding and Responsibilities
- You will discuss benefits, risks, and alternatives with providers.
- Online treatment sessions will not be recorded.
- Provider has discretion in determining telehealth appropriateness.
- You agree with provider's assessment and consent to treatment.
- You agree to provide accurate and complete medical information (including from other healthcare providers and emergency contact).
- You understand that inaccurate information can negatively impact treatment.
- Provider may determine that in-person treatment is required.
Consent and Withdrawal
- Consent can be withdrawn at any time with written notice.
- Withdrawal does not affect prior actions or other consent provisions.
- Ongoing use of services implies agreement to telehealth treatment.
Electronic Communication and Privacy
- Services involve electronic communication of personal medical information.
- Information will be handled according to applicable privacy policies.
Financial Considerations
- You may obtain medical examinations from other healthcare providers.
- Prescriptions will be fulfilled by Professional Entities' pharmacy partners and shipped.
- You are responsible for all costs, including prescriptions, and will not seek Medicare reimbursement.